Hotel housekeeping software: SmartButler, now integrated with MiniHotel
A housekeeping platform that turns every guest request and internal task — room cleaning, maintenance and front desk — into a task with an owner, a status and real-time follow-up.
Why digitize your hotel's housekeeping
Floor operations are won in the details: which room is ready, which repair is still pending, which guest request is still open, and which task should come first based on today's check-ins. When that information travels on paper, printed sheets or scattered WhatsApp chats, both time and service quality suffer.
Hotel housekeeping software solves that at the root: every request is logged, assigned to the right person and visible to the whole team until it's closed. No radio calls, no back-and-forth trips to the front desk, no tasks lost between shifts.
That's why MiniHotel integrates SmartButler, the operations platform developed by Jaybee. With this partnership you can try the full commercial version for 90 days, with no functional limitations.
Every guest request or internal incident becomes a tracked task: received, assigned, managed, escalated when needed, followed up and reported in real time.
SmartButler modules
Housekeeping
The floor management module. It optimizes cleaning operations in real time: supervisors get a clear view of every room status, automatic prioritization by check-ins and check-outs, and practical analytics to improve efficiency, reinforce accountability and deliver a more consistent guest experience. It replaces paper-based processes with smarter, faster and more reliable management.
LogBook
The task-tracking core. Any request or incident — from a guest, a staff member or the front desk — becomes a task with a clear owner and status. It covers maintenance and repairs, front-desk requests and internal tasks, with or without full PMS integration, so nothing gets lost between shifts.
Guest QR
A QR code in each room lets guests open a request or report an issue on their own — no phone calls, no waiting at the front desk. Each scan lands in SmartButler as a tracked task and routes automatically to the right person.
How the workflow works
Features for floor teams and supervisors
Advantages for hotel management
| Benefit | What changes in operations |
|---|---|
| Operational efficiency | Paper and scattered chats disappear; requests reach the right person faster. |
| Nothing falls through | Every request becomes a task with an owner, a status and follow-up until it's closed. |
| Transparency | Management and front desk see room status and open tasks in real time, speeding up check-in. |
| Better guest experience | Rooms ready sooner, faster repairs, and guests who can report issues in one scan. |
| Control and analytics | Graphical reports to measure productivity, response times and bottlenecks. |
| Mobility | Attendants and supervisors work from their phones, no need to return to the office. |
Frequently asked questions about digital housekeeping
What is hotel housekeeping software?
It's a tool that digitizes floor department management: it assigns rooms to each attendant, updates cleaning status in real time, prioritizes by the day's check-ins and allows reporting issues without paper. It replaces printed sheets, radio calls and scattered chats.
Is SmartButler only for housekeeping?
No. Housekeeping is one of three modules. LogBook also handles maintenance and repairs, front-desk requests and internal tasks, and Guest QR lets guests open requests themselves. Every one of them becomes a tracked task.
How does it integrate with my PMS?
SmartButler connects with MiniHotel through the online PMS interface: when a room changes status in the app, the PMS reflects it automatically. There's no need to enter the information twice.
Do I need to use MiniHotel to try SmartButler?
The 90-day trial is aimed at properties within the MiniHotel ecosystem, with the integration ready to connect to the PMS. If you're not a MiniHotel customer yet, reach out and we'll guide you.
What happens after the 90 days?
Once the trial ends, the MiniHotel commercial team shares the applicable terms to continue with the full commercial version. There's no commitment — you decide whether to continue.
Does it work for small hotels and hostels?
Yes. SmartButler is designed to scale with the size of the property. Hostels, boutique hotels and independent properties can benefit from day one.
Can a multilingual team use it?
Yes. The app is available in several languages, which makes work easier for teams with staff from different nationalities.
Digitize your hotel's housekeeping
Our team will guide you through onboarding and the integration with MiniHotel. No commitment — when the 90 days end, you decide whether to continue.
Start your free 90-day trial →
