Technology in the management of accommodations is a key aspect to improve the guest experience, that is why Mini Hotel tells you 10 advantages of having a Cloud Based PMS.
The experience of each traveler can be enhanced by acquiring new technologies for the management of accommodations. Every guest in the world begins their journey as soon as they start looking for accommodation, preparing their luggage and making reservations at the place where they will be staying.
Therefore, the happiness and satisfaction of a customer lies in the first interactions with the hotel and its staff, whether via the web, social networks or any other channel. Then, the experience will be completed with the insight of the room and the use of the different services. All these factors are very important to receive a guest.
In regards to this, hotel PMS solutions and functions enable each accommodation staff to offer the best experience to their guests, and at the same time manage the business in an efficient way. In this way, hoteliers can easily provide a personalized experience, without forgetting the administrative aspects of the accommodation
10 advantages of having a Cloud Based PMS
The latest technological advances have allowed the development of hotel systems that are uploaded to the cloud and can be used from any mobile device. In fact, our Mini Hotel Cloud Based PMS also features a mobile application to manage your property from anywhere in the world. This brings many benefits for all your hotel staff.
1. Increased commitment to innovation and the integration of new functions.
With a hotel Cloud Based PMS, properties can implement news functionalities much faster. In addition, the systems are constantly being upgraded, which means improvements on the management of the hotel.
2. User-friendly systems
Hotels can reduce capital investment in software and hardware. This solution can reduce cost and complexity. Thus, any employee can easily make use of the PMS.
3. Boosts revenues and offers higher RevPAR and ADR
With a Cloud Based PMS, an accommodation can manage rates and allocate rooms across multiple distribution channels in an efficient way. This maximizes occupancy, rates and revenue. This increases ADR (Average Daily Rate) and RevPAR (Revenue per Available Room).
4. Helps to build customer loyalty
Hotels can obtain a customer database with complete profiles of each guest. This allows them to personalize their guests’ experiences.
5. Optimization of human resources and coordination of all operations
Cloud Based PMS s are software specially designed to simplify the daily operations of a hotel. This can simplify the team’s daily tasks and improve the guest experience.
6. Hoteliers will be able to manage their accommodations from any location
Cloud Based PMS s allow access from any device, anywhere, anytime. Only a basic internet connection is required. This saves time in the installation of equipment and multiplies the brand’s online presence.
7. Eliminates any margin of error
Hotel PMS are specially designed to automatize processes with artificial intelligence. In these systems everything is computerized and connected under the same database. Therefore, thanks to the hotel management systems in the cloud, all kinds of errors are eliminated, the risk of overbookings and other problems are avoided.
8. Function integration and constant upgrades
Hotel management becomes much easier, since it is possible to update functions and integrate cutting-edge technology services to improve the guest experience and optimize your hotel’s resources.
9. Clean, efficient and transparent administration
Hotel PMSs provide financial reporting and accounting management of the properties. This allows setting specific objectives and guaranteeing progress in the economic performance of the business.
10. Enhance guest experience
Fast, efficient and organized management improves the guest experience. So your hotel or accommodation can grow more and more every day.
A hotel PMS empowers hotel staff and relieves them of basic front desk tasks. It also enables them to provide exceptional service. Today, hotels need a PMS in order to position themselves in the market, as it is one of the key tools to create a more individualized guest experience.